That’s why we won’t pump our maid service up here. You might be on the fence. That’s okay. Instead, we want to share a couple of stories with you.
Then there’s Sam. She had been shopping around for a home cleaner for some time and tried some of our competitors. For one reason or another – poor customer service, overpriced, difficulty scheduling – she ended up giving us a shot in late 2021. She was elated with our work and our cleaning team. Her Volunteer Maids housekeeper was efficient, friendly, and quiet. That’s something you may want. Maybe you’re working from home or just trying to relax and catch your breath. We are happy to shoot the breeze if you are feeling chatty but also know sometimes silence is a gift too. Sam has become a repeat customer with us, and we are glad that she trusts us in her home every two weeks to do the dirty work so she doesn’t have to.
Then there’s Sam. She had been shopping around for a home cleaner for some time and tried some of our competitors. For one reason or another – poor customer service, overpriced, difficulty scheduling – she ended up giving us a shot in late 2021. She was elated with our work and our cleaning team. Her Volunteer Maids housekeeper was efficient, friendly, and quiet. That’s something you may want. Maybe you’re working from home or just trying to relax and catch your breath. We are happy to shoot the breeze if you are feeling chatty but also know sometimes silence is a gift too. Sam has become a repeat customer with us, and we are glad that she trusts us in her home every two weeks to do the dirty work so she doesn’t have to.
Finding time for cleaning chores can be taxing. Your home should be your favourite place in the world to relax and enjoy time with the people you love. Say goodbye to that idea with all the stress of cleaning your bathroom, mopping floors and dusting all those surfaces.
Our standard house cleaning service is our most popular option and suits most of our customers perfectly. Many choose Volunteer Maids to help maintain and clean their homes while they’re busy running errands, spending quality time with family, or working. They look forward to coming home to a stress-relieving, clean environment.
You don’t need a long-term cleaning service if you don’t want one. You always have the choice to book a one-time service or set up a more consistent schedule to keep your property clean and tidy.
This can be automated, with our staff arriving after every guest checkout, or you can choose to book our service manually. You can also contact us to find the best option for your needs.
At Volunteer Maids, we cater to your preferences, ensuring a clean and comfortable home.
Forgetting about your booking is common, especially among first-timers. But there’s no need to worry! If this is the first time you’ve hired our services, or if this is a one-time service, we will call the day before to ensure your home will be available for cleaning on the next day.
We just need a few things from you to get ready beforehand.
First things first, decide whether you are staying home during the cleaning service, if you are leaving right before handing the keys, or if you will not be home. Promptly let us know during the booking process or before the cleaning day to ensure our staff will be able to enter your home.
Next, please declutter your home a little bit. Of course, this doesn’t mean you need to vacuum, wipe surfaces, dust, or any other cleaning-related task. That’s what we are here for! We just need you to pick items up off the ground and arrange items the best you can. For our cleaners, this means less time and energy spent picking up items, allowing them to focus on cleaning your home.
Finally, don’t forget to place important documents in a safe area such as a drawer or cabinet. Otherwise, they could be mistakenly disposed of by our cleaning staff.
After you take all previous steps, feel free to plan out your day while we clean your home!
Being home to let our staff in is great and perfect for getting started right away. It’s common for customers to wait for our staff to arrive, hand over the keys, and then go enjoy their free time. If you want, you can give them brief instructions or any necessary information.
You don’t need to stay home while our staff works their magic. But if you choose to stay, we kindly ask two things:
First, please avoid hovering over the cleaners. They are professionals with plenty of cleaning experience. While they can occasionally miss an area or surface, like any human being, please wait until they finish. If you notice anything that wasn’t completed to your satisfaction, you can check their work afterward and point it out.
Second, many people work from home, especially since COVID-19. If you prefer to stay home, that’s perfectly fine! We do ask you to stay out of their way while they clean. If you are working, please briefly leave when it’s time for our staff to clean your office or workspace. You can take a break or continue your work in a different area.
Thank you for choosing Volunteer Maids!
Being home to let our staff in is great and perfect for getting started right away. It’s common for customers to wait for our staff to arrive, hand over the keys, and then go enjoy their free time. If you want, you can give them brief instructions or any necessary information.
You don’t need to stay home while our staff works their magic. But if you choose to stay, we kindly ask two things:
First, please avoid hovering over the cleaners. They are professionals with plenty of cleaning experience. While they can occasionally miss an area or surface, like any human being, please wait until they finish. If you notice anything that wasn’t completed to your satisfaction, you can check their work afterward and point it out.
Second, many people work from home, especially since COVID-19. If you prefer to stay home, that’s perfectly fine! We do ask you to stay out of their way while they clean. If you are working, please briefly leave when it’s time for our staff to clean your office or workspace. You can take a break or continue your work in a different area.
Thank you for choosing Volunteer Maids!
We have no problem working with pets! If they are friendly around strangers, feel free to let them roam around your home.
However, if you think they might be aggressive or agitated around our staff, please place them in a secured area or take them to the park while our cleaners work. The last thing we want is an accident or someone getting injured.
Thank you for choosing Volunteer Maids!
At Volunteer Maids, we work hard to ensure your satisfaction throughout the entire process: before, during, and after your cleaning. Part of this involves quality control once our staff completes the service.
The day after your cleaning service, we will call you to ask a few questions about our staff’s performance and interaction with you.
Occasionally, we will request an online review. This will take no more than 5 minutes and helps us showcase our work while assisting others in deciding if our cleaning service fits their needs.
For regular customers, we will follow up occasionally to ensure everything is going perfectly and maintaining our top-notch quality.
If you are less than happy at any point during the service, please call us within 48 hours. We will listen to your concerns, take note, and if the cleaning process was not followed correctly, we will fix it at your earliest convenience at no additional charge.
It’s perfectly normal to hire a one-time service to test the waters and see if you would enjoy recurring cleanings in the future.
We hope you were happy enough with our services to switch to a recurring cleaning schedule. If that’s the case, feel free to let us know during our follow-up call after your service, or use any of our contact methods.
Or simply go to our booking page and select your preferred cleaning frequency!
Thank you for choosing Volunteer Maids!
At Volunteer Maids, our passion goes beyond offering stellar cleaning services. We are dedicated to our community and serving our friends and family, which is why our customer service is done with care and love for what we do.
Having a professional staff take care of your home means more time for you to do what you love.
Call us at 469-000-0000 for a free quote!